Privacy Policy

1. Introduction

This Privacy Policy ("Policy") describes how taya477 ("taya477", "we", "us", or "our") collects, uses, stores, shares, and protects the personal data of individuals ("you", "your", or "data subject") who access or use the taya477 online casino platform at taya477.app ("the Platform").

taya477 is committed to protecting the privacy and personal data of all Filipino players and Platform users. This Policy is drafted in accordance with the requirements of the Data Privacy Act of 2012 (Republic Act No. 10173), its Implementing Rules and Regulations, and the issuances of the National Privacy Commission (NPC) of the Philippines.

By registering an account on taya477, accessing the Platform, or otherwise providing your personal data to us, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with this Policy, you must not use the taya477 Platform.

This Policy should be read together with taya477's Terms & Conditions and Responsible Gaming Policy.

2. Data Controller

For the purposes of the Data Privacy Act of 2012 and this Policy, taya477 acts as the Personal Information Controller (PIC) in respect of the personal data it collects and processes through the Platform.

taya477 has designated a Data Protection Officer (DPO) responsible for overseeing compliance with this Policy and applicable Philippine data privacy laws. The DPO may be contacted using the details provided in Section 15 of this Policy.

3. Personal Data We Collect

taya477 collects the following categories of personal data from Platform users. We collect only what is necessary for the purposes described in this Policy.

3.1 Identity & Registration Data

• Full legal name (as it appears on your Philippine government-issued ID)
• Date of birth (to verify the 21+ age requirement under Philippine law)
• Gender
• Nationality and country of residence
• Government-issued ID number (e.g., PhilSys National ID, passport, driver's license, SSS/GSIS card, voter's ID)

3.2 Contact Data

• Email address
• Philippine mobile number
• Residential address (barangay, city/municipality, province)

3.3 Financial & Transaction Data

• GCash or PayMaya wallet number (last digits only, for verification)
• Philippine bank account details (bank name, account number – for withdrawal processing)
• Deposit and withdrawal history
• Transaction amounts in Philippine Peso (PHP)
• Wagering history and game activity records

3.4 Technical & Usage Data

• IP address and approximate geolocation
• Device type, operating system, and browser information
• Session duration and login timestamps
• Pages visited and features used on the Platform
• Cookies and similar tracking technologies (see Section 8)

3.5 Communications Data

• Records of your communications with taya477 customer support
• Feedback, complaints, and dispute records
• Marketing preferences and communication opt-in/opt-out records

4. How We Collect Your Data

taya477 collects personal data through the following means:

• Directly from you – when you register an account, complete KYC verification, make a deposit or withdrawal, contact customer support, or participate in promotions on the taya477 Platform
• Automatically – through cookies, web beacons, and server logs when you access and interact with the taya477 Platform (see Section 8)
• From third parties – from identity verification service providers, payment processors (GCash, PayMaya, Philippine banks), fraud prevention services, and regulatory authorities where permitted by law

taya477 does not collect personal data from social media platforms or third-party data brokers for marketing purposes without your explicit consent.

5. How We Use Your Personal Data

taya477 uses the personal data it collects for the following specific purposes:

taya477 will not use your personal data for any purpose that is incompatible with the purposes listed above without first obtaining your consent or establishing another lawful basis for processing.

6. Legal Basis for Processing

taya477 processes your personal data on the following legal bases as recognised under the Data Privacy Act of 2012:

• Contractual necessity – processing is necessary to perform the contract between you and taya477 (i.e., to operate your casino account, process transactions, and provide gaming services)
• Legal obligation – processing is required to comply with applicable Philippine laws, including anti-money laundering regulations, PAGCOR licensing requirements, and the Data Privacy Act of 2012
• Legitimate interests – processing is necessary for taya477's legitimate interests in fraud prevention, platform security, and responsible gaming monitoring, provided these interests are not overridden by your rights and freedoms
• Consent – for marketing communications and non-essential cookies, taya477 relies on your freely given, specific, informed, and unambiguous consent, which you may withdraw at any time

7. Data Sharing & Disclosure

taya477 does not sell, rent, or trade your personal data to third parties. We may share your personal data with the following categories of third parties, strictly on a need-to-know basis and subject to appropriate data protection agreements:

• Payment processors – GCash, PayMaya, and Philippine banks, solely to process your deposits and withdrawals
• Identity verification providers – third-party KYC and age verification services used to confirm your identity and age in compliance with Philippine regulations
• Fraud prevention and security services – providers that assist taya477 in detecting and preventing fraudulent activity, money laundering, and account compromise
• Game software providers – certified third-party game studios whose games are hosted on the taya477 Platform; these providers may receive limited technical data necessary to deliver game services
• Regulatory and law enforcement authorities – PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), and other Philippine government bodies where disclosure is required by law or court order
• Professional advisers – lawyers, auditors, and accountants bound by confidentiality obligations, where necessary for taya477's legal and compliance functions

All third parties with whom taya477 shares personal data are required to process that data in accordance with applicable Philippine data privacy laws and taya477's data protection standards. taya477 does not permit third parties to use your personal data for their own marketing purposes.

8. Cookies & Tracking Technologies

taya477 uses cookies and similar tracking technologies to operate and improve the Platform. Cookies are small text files stored on your device when you visit the taya477 website. The following types of cookies are used:

• Strictly necessary cookies – essential for the Platform to function, including session management and security. These cannot be disabled.
• Functional cookies – remember your preferences (e.g., language, display settings) to personalise your experience on taya477.
• Analytics cookies – collect anonymised data about how players use the Platform, helping taya477 identify areas for improvement. Used only with your consent.
• Marketing cookies – used to deliver relevant promotional content about taya477 to you. Used only with your explicit consent.

You may manage your cookie preferences through your browser settings at any time. Please note that disabling strictly necessary cookies may affect the functionality of the taya477 Platform. Withdrawing consent for analytics or marketing cookies will not affect your ability to use core Platform features.

9. Data Security

taya477 implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, loss, or destruction. These measures include:

• 256-bit SSL/TLS encryption for all data transmitted between your device and taya477 servers
• Encryption of sensitive data at rest, including financial account details and government ID information
• Role-based access controls limiting staff access to personal data on a strict need-to-know basis
• Regular security audits, vulnerability assessments, and penetration testing of the Platform
• Multi-factor authentication requirements for account access and administrative systems
• Incident response procedures for detecting, reporting, and managing personal data breaches

In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, taya477 will notify the National Privacy Commission (NPC) within 72 hours of becoming aware of the breach, and will notify affected data subjects without undue delay, in accordance with NPC Circular No. 16-03.

10. Data Retention

taya477 retains your personal data for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable Philippine law and regulatory obligations. The following general retention periods apply:

• Account and identity data – retained for the duration of your taya477 account and for a minimum of five (5) years following account closure, in compliance with anti-money laundering record-keeping requirements under Republic Act No. 9160 (Anti-Money Laundering Act)
• Transaction and financial records – retained for a minimum of five (5) years from the date of each transaction, as required by AMLC regulations
• Customer support communications – retained for three (3) years from the date of the last communication
• Marketing consent records – retained for the duration of your consent and for one (1) year following withdrawal of consent
• Technical and usage logs – retained for twelve (12) months from the date of collection, unless required for longer periods for security or legal purposes

Upon expiry of the applicable retention period, taya477 will securely delete or anonymise your personal data in accordance with NPC-approved disposal methods.

11. Your Data Subject Rights

Under the Data Privacy Act of 2012, you have the following rights in respect of your personal data held by taya477. To exercise any of these rights, please contact taya477's Data Protection Officer using the details in Section 15.

• Right to be informed – the right to be notified of how your personal data is collected and processed, as set out in this Policy
• Right of access – the right to request a copy of the personal data taya477 holds about you
• Right to rectification – the right to request correction of inaccurate or incomplete personal data
• Right to erasure or blocking – the right to request deletion or blocking of your personal data where it is no longer necessary for the purposes for which it was collected, subject to taya477's legal retention obligations
• Right to object – the right to object to the processing of your personal data for direct marketing purposes or on grounds relating to your particular situation
• Right to data portability – the right to receive your personal data in a structured, commonly used, and machine-readable format
• Right to lodge a complaint – the right to lodge a complaint with the National Privacy Commission (NPC) if you believe taya477 has violated your data privacy rights

12. Children's Privacy

The taya477 Platform is strictly intended for individuals aged 21 years and above, as required by Philippine gambling regulations. taya477 does not knowingly collect personal data from individuals under the age of 21.

If taya477 becomes aware that personal data has been collected from a person under 21 years of age, the relevant account will be immediately closed, all funds will be returned to the depositing payment method, and the personal data will be securely deleted. If you believe that a minor has registered on the taya477 Platform, please notify us immediately at [email protected].

13. Cross-Border Data Transfers

taya477 primarily processes and stores personal data within the Philippines. In certain circumstances, personal data may be transferred to or accessed from servers or service providers located outside the Philippines – for example, where taya477 uses internationally-based game software providers or cloud infrastructure services.

Where such cross-border transfers occur, taya477 ensures that appropriate safeguards are in place to protect your personal data, including contractual clauses that require the recipient to apply data protection standards equivalent to those required under Philippine law. taya477 will not transfer your personal data to a foreign country or organisation that does not provide an adequate level of protection for personal data.

14. Updates to This Privacy Policy

taya477 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable Philippine law, or NPC guidance. The date of the most recent revision is displayed at the top of this page.

Where changes to this Policy are material, taya477 will notify registered players via email or an in-Platform notification prior to the changes taking effect. Your continued use of the taya477 Platform following the effective date of any amendment constitutes your acceptance of the revised Policy.

We encourage you to review this Privacy Policy periodically to stay informed about how taya477 protects your personal data.

15. Contact & Complaints

If you have any questions, concerns, or complaints regarding this Privacy Policy or taya477's data processing practices, please contact our Data Protection Officer. All privacy-related enquiries will be handled confidentially and in accordance with the Data Privacy Act of 2012.

If you are not satisfied with taya477's response to your privacy complaint, you have the right to lodge a complaint directly with the National Privacy Commission (NPC) of the Philippines, which is the supervisory authority responsible for enforcing the Data Privacy Act of 2012.